All BIWA book or merchandise orders are eligible for exchange if they are received damaged. Item must be returned within 14 days of receipt. Please call 1-704-746-8382 for a return authorization.

Return address is 9815 Sam Furr Rd. Ste J289

                             Huntersville, NC 28078

​

Coaching services are non-refundable unless otherwise specified by each individual coach.